Roller Shutters Repair And Upgrades
Our experts at Elite Roller Shutters are at your service for all your roller shutter repair and maintenance needs. Get quick service and best value for your money.
1300 919 999 Repair Call-Out Fee
We believe in transparency and fairness when it comes to our repair services.
Standard Call-Out Fee: $95 $75 (Melbourne metro areas).
No extra cost if you proceed with the repair — the $75 is deducted from your final invoice.
Why we charge a call-out fee:
Our experienced technicians travel to your location, assess your roller shutters or security doors, and provide expert advice — ensuring you get the right solution.
Peace of mind: You only pay for the service you receive.
We Are Specialists in All Types of Roller Shutter Repairs
At Elite Roller Shutters, we specialise in repairing all types of shutters — manual, electric, and battery-operated. From stuck shutters and broken slats to worn-out motors or faulty controls, our experienced technicians fix it all with precision and care.
Upgrade Your Old System
Thinking of switching from manual to electric or battery-powered? Want a quieter motor or remote control convenience? We offer seamless upgrade solutions using high-quality components tailored to your window and lifestyle.
Fast, Reliable, and Professional
We are Melbourne’s trusted name for roller shutter repairs and modernisation. Our team arrives on time, works efficiently, and ensures your shutters are restored to top working condition, with no shortcuts.
Worn, Broken, or Frayed Cable Replacement
Quality You Can Trust
At Elite Roller Shutters, we use high-quality stainless steel cable for all manual shutter installations, ensuring strength and long-term performance.
During installation, our experienced team drills a precise 10mm hole through brick or timber and inserts a 10mm spring tube for smooth and reliable manual operation.
Over time, moisture and regular use can cause the spring to rust or the cable to fray. Our skilled technicians are trained to identify and fix these issues quickly, restoring full functionality to your shutters.
- We use only premium-grade materials
- Backed by a 12-month warranty
- Trusted, professional service every time
Price: $257.50 $195
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Short Winder (Winch) Replacement
At Elite Roller Shutters, we use only high-quality materials to ensure long-lasting performance. Our manual short winders are the trusted Stafer brand, made in Italy, now upgraded with a galvanised box for better durability and smoother operation.
- Capacity: Handles up to 50kg
- Includes: New winder, handle, and plates
- Warranty: 12-month workmanship and product warranty
- Service: We replace broken winders with precision and care, delivering clean and reliable workmanship every time.
Choose Elite Roller Shutters for professional repairs and long-term peace of mind.
Price: $300 $225
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Long Winder (Winch) Replacement
At Elite Roller Shutters, we use only trusted, high-quality materials for every repair and installation. Our long winch system features the reliable Stafer brand, made in Italy, known for its durability and smooth operation.
This winch supports up to 50kg and is ideal in situations where the cable can’t run straight or needs to be routed away from timber or brick.
- Perfect for angled or difficult cable paths
- Includes: New long winders, handles, and plates
- Backed by a 12-month warranty
- Installed with clean, professional workmanship
When space is tight or angles are tricky, our long winch solution offers strength and precision you can rely on.
Price: $329 $245
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Save with Our Short Winch + Cable Replacement Combo Deal!
Upgrade your roller shutters with our combo package and save money while getting the best quality parts and service. At Elite Roller Shutters, we use premium Stafer components – made in Italy, ensuring smooth operation and long-lasting durability.
If your winch is worn or your cable is frayed, this combo is the perfect solution to restore your shutter performance.
- Combo includes: New short Stafer winch + stainless steel cable
- Handles up to 50kg
- Includes new handle and mounting plates
- Backed by a 12-month warranty
- Professional, clean, and reliable installation
- Discounted combo price – more value, less cost!
Get your shutters working like new – with quality you can trust and savings you’ll love.
Price: $443 $325
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Save with Our Long Winch + Cable Replacement Combo Deal!
Get the best value and quality with our long winch and cable combo package – ideal for roller shutter setups where cables can’t run straight or need to be routed around timber or brick.
At Elite Roller Shutters, we use Stafer winches made in Italy, trusted for their strength and smooth performance.
- Combo includes: New long Stafer winch + stainless steel cable
- Designed for angled or obstructed cable paths
- Handles up to 50kg
- Includes new handle and mounting plates
- Covered by a 12-month warranty
- Installed with clean, professional workmanship
- Combo discount – save more with full replacement!
Reliable. Durable. Professional.
Price: $486 $355
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Strap Control Box (Winch) Replacement
At Elite Roller Shutters, we use only high-quality materials to ensure smooth and long-lasting performance. Our strap control box (winch) is a compact, manual system, typically installed on the wall or near the window frame.
- Comes with a strong nylon strap and handle
- Perfect for manual operation of small to medium shutters
- We provide complete replacement with clean, professional work
- Backed by a 12-month warranty on parts and installation
If your strap control system is worn or damaged, let us restore it with reliable, quality parts and expert service.
Elite Roller Shutters – Quality You Can Trust.
Price: $486 $355
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Pull Strap Control Box (Coiler)
At Elite Roller Shutters, we use top-quality materials for all repairs and replacements. Our pull strap control box (coiler) is a compact manual system, designed for easy operation of light-duty roller shutters.
This control box is installed on the wall or near the window frame and comes with a durable nylon strap.
- Simply pull the strap to open or close the shutter
- Clean and compact design – no winding or mechanical parts
- Ideal for small to medium-sized shutters
- We provide complete replacement
- 12-month warranty on parts and installation
- Fast, neat, and professional service
Price: $443 $325
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Stuck or Damaged Shutter?
Shutters can get damaged or jammed inside the box due to natural wear, customer negligence, or simply old age. Common issues include:
- Something stuck under the shutter while closing
- Awing windows left open
- Slats snapping or jamming
- Spring fasteners breaking or bending inside the drum
At Elite Roller Shutters, our experienced technicians will inspect your shutter, identify the damage, and explain exactly what needs replacement.
- We fix the issue properly and show the working shutter to the customer
- We explain how to use it safely and when to stop using it (e.g. if it’s stuck or making a cranking noise)
Includes:
- 9 new slats
- 5 spring fasteners
- Motor adjustment
We make sure your shutters are back to working smoothly, safely, and reliably.
Elite Roller Shutters – Repair Done Right.
Price: $400 $295
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Genuine Ozroll ODSL10 12V Motor Replacement & Repairs
Elite Roller Shutters proudly uses the Ozroll ODSL10 12V motor, a trusted and durable solution for your roller shutters. This motor is designed to lift up to 16kg, making it ideal for most residential window shutters. It fits perfectly in 165mm, 180mm, and 205mm headboxes.
Our expert technicians inspect, repair, and replace using genuine parts only—with a 12-month warranty on the motor and full service guarantee.
Quality repairs. Genuine motors. Peace of mind.
Price: $529 $385
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Ozroll T20 – 12V Tubular Motor replacement
A Smarter & Safer Power Solution for Your Shutters
The Ozroll T20 is a reliable 12V tubular motor designed as a modern alternative to traditional 240V systems. It works even during power outages and does not require a licensed electrician, making installation fast and stress-free.
Equipped with mechanical limit settings, the T20 allows you to easily set your shutter’s “Up” and “Down” positions using the included adjustment tool. Just note—it may take up to 30 turns to set the limits correctly.
Perfect for upgrades or conversions:
- Fits 50mm round and 60mm octagonal axles/li>
- Drive wheel kits available for converting from strap controls or L10 mechanisms
Specifications:
- 20Nm torque for powerful lifting
- 16 RPM speed
- 4.2A max current
- 12V low-voltage safety
- Lifts up to 32kg – ideal for shutters up to 8m² (e.g., 3200mm x 2500mm window)
At Elite Roller Shutters, we install every T20 motor with care, using genuine Ozroll parts and offering a 12-month warranty for your peace of mind.
Price: $657.50 $475
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Upgrade from Manual Winch to 240V Electric Motor
Smarter. Quieter. Effortless Operation.
Still operating your roller shutters manually?
At Elite Roller Shutters, we offer seamless upgrades from manual winch (winder) systems to advanced 240V electric motors—bringing comfort, convenience, and modern functionality to your home or business.
Choose from Leading Motor Brands
We provide a premium selection of genuine motor systems tailored to your needs and budget, including:
The variety in motor brands stems from differences in features, performance, and compatibility. Here’s a brief overview of the brands we offer:
- Elite Motor: Our in-house brand, offering reliable performance at an affordable price point.
- CW Products: An Australian manufacturer known for high-quality roller shutter solutions.
- Becker: A German brand renowned for its durable and innovative automation solutions.
- Somfy: A global leader in motorization, offering advanced features and smart home integration.
- Simu: A French brand specializing in quiet and efficient motors for various applications.
- Stafer: An Italian manufacturer with a reputation for high-quality, long-lasting motors.
All motors come with wall switch or remote control options, and every unit is backed by a 5-year manufacturer warranty for long-term reliability.
Please note: Pricing may vary based on motor brand, control type, and installation requirements. Our team will offer a tailored quote to suit your needs.
Why Upgrade with Elite?
- Smooth, quiet, and effortless operation
- Custom-fit solutions for all shutter types
- Genuine, high-quality motor systems
- Installed by certified electricians and experienced technicians
- Transparent pricing and professional service
- Peace of mind with full warranty coverage
Ready to Upgrade?
Contact us today for a free consultation and customised quote.
We’ll help you select the best motor solution with expert advice and guaranteed workmanship.
- Free On-Site Assessment
- Certified Electrician Installation
- 5-Year Warranty on All Motors
- Elite Quality & Service You Can Trust
Price: $657.50 $475
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Why Upgrade from Manual to 12V Battery System?
Smarter, Safer & More Convenient Shutter Operation
Upgrading from a manual winch (winder) to a 12V battery-operated system is one of the smartest improvements you can make to your roller shutters. This modern system eliminates the daily effort of manual use and delivers smooth, reliable performance—without relying on mains electricity.
Why Choose a 12V Battery System?
- No mains wiring required – ideal for existing homes
- Continues working during power outages
- Low-voltage and safe – perfect for residential applications
- Smooth, quiet operation with minimal maintenance
- No licensed electrician required for most installations
- Rechargeable battery with long life and easy recharging
Our Preferred System: CW Power Smart Controller & Motor
At Elite Roller Shutters, we trust and install the CW Power Smart 12V System—a leading choice for battery-powered shutter automation.
- Available with wall switch or remote control
- Designed for efficiency, ease of use, and durability
- Installed by our experienced and qualified technicians
Warranty Details
- CW 12V Motor: 5-Year Manufacturer Warranty
- CW Controller & Remote: 12-Month Warranty
Make the move to a smarter, more effortless shutter system—no more cranking, no more inconvenience.
Contact us today for expert advice and a free, no-obligation quote.
Price: $829 $595
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Old ODS L10 Battery & Remote Replacement
Upgrade from outdated systems for better performance and reliability.
If you’re using an older Ozroll L10 remote system and it’s no longer working, the issue often lies beyond just the battery. While a battery replacement may seem like a quick fix, many customers experience problems like remotes not responding, rusted wall plates, or battery draining too quickly after replacement.
Common Issues We Find:
- Flat or faulty L10 batteries
- Rusted or damaged wall plates
- Failing or outdated controller models, including:
- 15.200.001
- 15.202.001
- 15.205.001
- 15.206.001
- Motherboard faults inside the old controller unit
Why Replacement is the Best Option:
Even if you replace the battery, these older systems often drain power quickly or fail entirely due to internal damage. We recommend upgrading to a new and reliable control system to avoid ongoing issues.
Option 1:
E-Port Controller Upgrade (Ozroll)
Includes:
- New E-Port controller (15.600.01)
- Wall plate (15.551.001)
- Conversion wall plate (15.551.002)
- 240V smart charger
Compatible, easy to use, and comes with installation warranty.
Option 2:
CW Powersmart System
A modern, technologically advanced control unit:
- Built-in radio receiver
- Removable, rechargeable battery
- Sleek design with high durability
- Improved range and performance
- Low maintenance with long-lasting charge
At Elite Roller Shutters, we inspect your current setup and recommend the best solution to ensure your shutters operate smoothly and efficiently—backed by expert installation and full warranty support..
Price: $514.50 $375
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Manual Override Motor Replacement
Powerful. Reliable. Always in Control.
Our 250V electric manual override motors are ideal for roller shutters installed on shopfronts, garages, or any external openings where power loss can become a problem. These motors are electrically operated via wall switch and remote control, and come with a manual override system that allows you to operate the shutter manually in case of a blackout or power failure.
Why It’s Installed:
- Commonly used on garage doors and shopfronts where there’s no internal access.
- Ensures you can still open or close the shutter even if electricity is not available.
- Helps avoid emergency lockouts or delays during power cuts.
Benefits:
- 250V high-performance electric motor
- Operated via switch and remote control
- Manual override function – operate shutters manually during power outages
- External key access for easy operation from outside
- Improves safety, convenience, and reliability
- Compliant with Australian safety standards
At Elite Roller Shutters, we use only high-quality motors with a full warranty and expert installation, giving you peace of mind and long-term performance.
Price: $829 $595
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Additional Repair Costs
At Elite Roller Shutters, we’re committed to providing clear and fair pricing. While most repairs are covered by our standard rates, some situations may require additional charges due to the nature of the work.
Double-Storey Homes
Repairs on double-storey properties require extra safety equipment, manpower, and time.
Additional cost: $225
Our Promise: We’ll always keep you informed of any extra costs — no surprises, just honest service.
Replacement Parts (if required)
In some cases, additional components may be needed to complete your repair. These could include:
- ➡ Special slat profiles
- ➡ Axle end caps
- ➡ Pulleys
- ➡ Tubes for manual systems
Any additional parts will be quoted before we proceed, so you can approve the cost with confidence.
Addressing All Your Roller Shutter Servicing, Installation and Repair Requirements in Melbourne: We Are Always Up to the Task
Quick and Hassle Free Repair and Maintenance Work Guaranteed
Are your roller shutters malfunctioning? Or do you wish to schedule routine maintenance for your window shutter? Whether you need urgent help repairing your faulty roller shutter or want to keep your system running smoothly with regular servicing, our expert team is here to help.
Quick Service Delivery
We never keep you waiting but deliver our services at the earliest – no delays.
Preventive Maintenance
Beyond repair, we offer proactive maintenance to ensure the longevity of your roller shutters.
With expertise working with all types and kinds of roller shutters, we have the skills to deliver a satisfactory service every time. We quickly troubleshoot and fix the issue or do a thorough maintenance check covering all components, whatever you require. With us, you ensure the effective functioning of your roller shutters, year in and out. When you connect with us and schedule a service, we come to your premises fully equipped with all the necessary tools and complete the work without any delays. Trust our friendly and professional team to keep you in the loop, work around your requirements and deliver a window shutter service worth your time and money.
Why Choose Us?
We are Melbourne’s preferred and trusted destination for outdoor roller blinds. Here’s why –
Melbourne Specialists
Our roller shutters address Melbourne's unique security concerns and climate challenges. We manufacture and install these protective systems locally, maintaining strict quality control throughout production and implementation.
Quality Materials
We use premium-grade aluminium roller shutters and commercial-quality components that withstand the wind and variable weather patterns.
Expert Installation
Our certified technicians properly install all exterior house window shutters, ensuring reliable operation and maximum security benefits.
Authentic Service
We provide straightforward, clear assessments with transparent pricing on all window security shutters without high-pressure sales tactics.
One-Stop-Shop for All Your Roller Shutter-Related Needs: Find Comprehensive Assistance
Once you connect with us, you will never have to look for another team for your roller shutter servicing or installation needs.
Industry-grade tools, years of experience, expert hands and a commitment to safety standards and guidelines – we bring it all together to tackle all window shutter repair and maintenance works with ease and efficiency.
Our roller shutter repair service covers it all – fixing operational issues like jammed shutters, replacing damaged components like panels, springs, and track, motors repair for automated shutters and realignment for smooth functioning. As for maintenance, we follow a comprehensive schedule covering lubrication of moving parts, cleaning shutters and tracks, inspecting components for signs of wear and tear, tightening any loose fixings and testing safety features. We do a thorough job, whether installed in residential, commercial or industrial premises. All our services are offered at the best prices in the industry. The money you spend on our services will add to the lifespan of your window shutters, making it a cost-effective bargain for you.
We are always upfront about our prices. After the inspection, we provide a detailed quote covering all inclusions. In case of extensive repairs, we’ll advise a replacement if it proves to be a more economical and durable solution.
Benefits of Regular Roller Shutter Maintenance
The roller shutters installed at any premises are used daily, but how many maintain them regularly? Often, it’s only when we encounter a problem while trying to operate them that we realise the importance of regular maintenance. But as experts we recommend prevention over cure.
Designed to be durable, low-maintenance and built to last, with minimal upkeep they can work as good as new for years to come. Regularly clean your roller shutters, hose it down or wipe with a cloth and you can achieve a clean and presentable finish. But pairing your regular cleaning schedule with a routine maintenance can help you promote the longevity and efficiency of your roller shutters.
- During maintenance, minor issues could be detected early on, preventing the need for costly repairs down the line.
- A malfunctioning shutter could pose safety risks, but a regular maintenance check can help you stay clear of such possibilities.
- Over time, dirt, debris, or lack of lubrication can impact the performance of your roller shutters, leading to noisy and jammed operation. Maintenance can help you prevent them.
So, regularly service your roller shutters with us and ensure you make the best out of your installations. If it’s already too late and you have been encountering issues, fret not because we are at your service with our roller shutter repairs.
To know more, get in touch with us today.
